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17th February
2010
written by admin

so so.

I’ve tried their system using the £200 cash back.

It is easy to use platform with ok spreads but I found it has lack of one important feature:

The ability to set an order with stop loss. You need to open a position in order to set the limit and the stop. Another thing that I found very confusing was the way the system closes positions when the stop loss is triggered. It takes 5 minutes before the actual position taken from your open position page, which makes you think it is still open… not really good.

But their customer service is good and they did give me back my £200 (my trades didn’t go right for me…)

The good thing about them is that they gives you a £1000 credit. So you don’t need to deposit any money. I like that :)

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2 Comments

  1. Chris
    18/02/2010

    Hi, I’m Chris, let me preface by saying that I work for Spreadex. We really value our clients’ feedback, and are always working to improve our site.

    At the moment, we do not have the ability to place a stop loss when you set an order, but our development team is working to add this feature in a future platform update.

    Glad to hear you enjoy the credit facility. If there is anything else you can think of that you would like to see us offer, or just general suggestions for improvement, please let us know. We want to make trading as easy for you as possible. Thanks for trying out our service!

  2. admin
    18/02/2010

    Thank you Chris for your message.
    I think once you will add this stop loss you will have good platform.
    But your spread is not the best say at least.
    For example while on the FTSE you have 2 point spread which is like the rest on crude oil your spread is 12 points! and you can get as low as 4 points somewhere else.

    But as I said I like the platform and I am sure I will use it again.

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